23rd October 2020
Amongst many less pleasant events, 2020 also marks the much happier 75th year since the founding of the United Nations, and a series of commemorations is being held throughout the year. I congratulate UN Resident Coordinator in Bosnia and Herzegovina, Ingrid Macdonald, and all of the UN staff for their open-ended commitment to BiH’s citizens, […]
1st September 2016 London, UK
One of the first experiences I had of an Emergency travel document was covered in a series of photo casebooks I wrote last year. I actually had to cut out some of what happened because you wouldn’t have believed me – but now that you are all desensitised to a man losing his passport between […]
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25th August 2016 London, UK
A while ago, I blogged about the vast levels of complexity we faced digitising the application process for Emergency travel documents. Today I’d like to look at a little more detail at one of our responses to that: building a data-driven application and how we control what is displayed. In my earlier blog, I talked […]
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25th July 2016 London, UK
DTU one month in. On my first day as Product Manager in the Digital Transformation Unit (DTU) at the Foreign and Commonwealth Office (FCO) it rained, hard. Having carefully selected a suit to wear, eager to give a good, professional first impression, I arrived looking like the proverbial drowned rat. Soaked through, I may have […]
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