Stephen Hale

Head of Engagement, Digital Diplomacy

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Tuesday 19 May, 2009

Digital engagement offline

I was away last week, working in a wi-fi coldspot. It's really odd not to be able to rely on a connection to the internet. It makes doing simple things really difficult, or just impossible. I resorted to using Notepad to draft wiki content to post later, and emails to send when I could get online. I suppose it's liberating to be disconnected occasionally.

We can take our always-on internet connections for granted now. But that's certainly not the case for everyone, and I know that we need to adapt our approach to Foreign Office digital campaigns depending on our audience - live chat won't work if you can't be sure of a connection, video streaming only works if your audience has the bandwidth.

Anyway I gave up trying to connect in the end and as a result I missed the announcement of Andrew Stott as the new Director of Digital Engagement for UK government. I don't know Andrew so I don't have anything to add to the comments from others in the UK govt digital blogosphere, except to say that I'm looking forward to working with him.

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